CS Big Report · Last 30 Days
Dimensions: member / channel / day. Metrics: assigned sessions, closed sessions, messages, avg first-response time, avg session duration.
| Dimension | Assigned Sessions | Closed Sessions | Messages | Avg First Response | Avg Session Duration |
|---|---|---|---|---|---|
| cs_01 | 17 | 5 | 35 | 4.0 min | 40.4 min |
| cs_02 | 16 | 10 | 32 | 4.0 min | 4.0 min |
| cs_03 | 16 | 6 | 32 | 4.0 min | 4.0 min |
| cs_04 | 16 | 11 | 32 | 4.0 min | 4.0 min |