AIFENG DCS · KPI Report Center

SaleSmartly module-5 clone · service overview / online time / CS big report / customer analytics / AI Q&A · Language: zh-CN | id-ID | en-US
Data source: real message tables (read-only)

CS Big Report · Last 30 Days

Dimensions: member / channel / day. Metrics: assigned sessions, closed sessions, messages, avg first-response time, avg session duration.
DimensionAssigned Sessions Closed SessionsMessages Avg First ResponseAvg Session Duration
2026-07-2064 32128 4.0 min4.0 min
2026-07-261 03 0 sec623.2 min