AIFENG DCS · Team & Permissions

Member management · role permission tree · inbox-only login · operation audit · Language: zh-CN | id-ID | en-US

Supervisor System role (read-only)

System role of admin type; cannot be edited or deleted · 45 permissions

Chat

Assigned conversation listGranted
View all conversationsGranted
Unassigned conversationsGranted
Bot conversation listGranted
Reassign conversationsGranted
Assign conversationsGranted
Assign to all membersGranted
Close conversationsGranted
View visitor entry sourceGranted
Start new conversationGranted
Duplicate contactsGranted
Add to blacklistNot granted
Delete customersNot granted
Create/manage public viewsGranted

Contacts

View customer dataGranted
ExportGranted
Re-chatGranted
Delete customersNot granted
Add customersGranted
Assign membersGranted
Material libraryGranted
Form managementGranted
Add to blacklistNot granted

Sessions

Assigned conversationsGranted
View own conversationsGranted
Unassigned/bot conversationsGranted
View conversations under own social accountsGranted
QA scoringGranted
Conversation tag managementGranted
Search chat contentGranted
Re-chatGranted
Assign membersGranted
ExportGranted

Tags

Visitor tagsGranted
Delete visitor tagsNot granted
Conversation tagsGranted
Public script libraryGranted

Marketing

Message broadcast (own data)Granted
Third-party sendingGranted
WhatsApp API templatesGranted
Email/Messenger/SMS templatesGranted
Split linksGranted

Other

AutomationGranted
Reports (can limit to own data)Granted
ConnectionsGranted
SubscriptionNot granted
Team (own data)Granted
SettingsGranted
App storeGranted
Project managementGranted
Monitoring logsGranted
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