AIFENG DCS · Quick Replies & Materials

Hello, for Jakarta and the greater area (Jabodetabek): in-stock orders paid before 16:00 ship the same day; JNE YES arrives next day, regular 1-2 days. Large machines are delivered by our own fleet with on-site installation, usually completed within 1-3 working days.

Hello, thank you for your inquiry. Our standard DTF printer package (60cm dual-head i3200) includes the printer, curing oven and a consumables kit, quoted at USD 4,800 (Jakarta warehouse pickup). If you need door-to-door freight or volume pricing, please tell me your city and quantity and I will calculate it right away.

Hello, our DTF ink fits Epson i3200/XP600/4720 printheads, in CMYK+W five colors. Please tell me your machine brand and printhead model — I will confirm a 100% match before you order, to avoid wrong purchases and clogged heads.

Hello, outer-island orders go by sea: Surabaya/Bali 3-5 days, Sumatra 5-7 days, Kalimantan/Sulawesi 7-10 days, Papua 10-14 days. All machines are crated in wooden frames with transport insurance; after port arrival our logistics partner delivers to your address.

Hello, for a lightly clogged printhead: 1) run the machine's normal cleaning 1-2 times; 2) rest 20 minutes, then print a nozzle check; 3) if lines are still missing, soak the head base with dedicated cleaning fluid for 30 minutes. Never use alcohol or tap water. If it is still unresolved, reply [HUMAN] and I will arrange remote engineer support.

Hello, our UV flatbed printer (6090 area, 3 TX800 heads) including one set of imported UV ink is quoted at USD 6,500. It prints on acrylic, glass, metal, phone cases and more. Reply if you need a sample-print video or an installment plan.

Hello, your goods have been shipped, tracking number: {tracking number}. How to track: enter the number on the JNE website or app for real-time updates; for sea freight I will proactively update the position weekly. If it exceeds the estimated time, send me the number and I will chase it immediately.

Hello, bulk ink pricing: DTF ink 1L at USD 28/bottle (USD 25/bottle for 20+); eco-solvent ink 1L at USD 22/bottle (USD 19/bottle for 20+). In stock in Jakarta, same-day dispatch. Reply with the models and quantities you need and I will issue a formal quotation.

Hello, the whole machine carries a 12-month warranty (printhead 6 months) with lifetime paid service. During warranty, non-human damage is replaced free with round-trip freight covered; Jakarta customers get on-site visits within 48 hours, outer islands get remote diagnosis first, then parts or a visit. Please keep your invoice and machine serial number.

Hello, eco-solvent ink comes in outdoor and indoor types: outdoor lasts 2-3 years, ideal for car stickers and lightboxes; indoor is more vivid, ideal for posters and displays. Fits DX5/DX7/i3200 heads. Tell me your application and head model and I will recommend the right type.

Hello, sublimation ink works for polyester fabrics, mugs, phone cases and other coated products, used with transfer paper and a heat press. Our ink has a wide gamut and resists clogging, 1L at USD 24/bottle. Free color-chart samples available (freight collect).

Hello, our machines are imported from China with formal customs clearance: we provide the Form E certificate of origin for ASEAN tariff preferences, and import duty plus VAT are on us. You receive fully cleared stock — no customs procedures needed on your side.