Safety note: this page only lets agents copy replies and materials — it never auto-sends to customers, never changes prices, never publishes, never mutates the production DB. Customer sends always go through drafts + an approval queue (Human-Gate).
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Sorted by usage frequency, descending; tap 'Use +1' to simulate an inbox pick. The inbox input calls /quick/api/suggest?q= to match replies in real time.
#1 Freight-Included Quote Template (Internal) Private Quotes
[INTERNAL] Freight-included quotes must be calculated with the latest logistics rate card — never estimate freight verbally. Template: product USD X + freight USD Y (JNE/sea, Z days) = door-to-door total. Quote valid for 7 days; re-calculate after expiry.
#2 Discount Policy (Internal) Private Quotes
[INTERNAL] Agent discount authority: ≤3% directly; 3%-8% needs supervisor approval; >8% must be escalated to the owner. Price changes must never be applied to the system directly — approval workflow only.