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#1 Jakarta Delivery Time Public Logistics Time
Hello, for Jakarta and the greater area (Jabodetabek): in-stock orders paid before 16:00 ship the same day; JNE YES arrives next day, regular 1-2 days. Large machines are delivered by our own fleet with on-site installation, usually completed within 1-3 working days.
#2 Outer-Island Sea Freight Time Public Logistics Time
Hello, outer-island orders go by sea: Surabaya/Bali 3-5 days, Sumatra 5-7 days, Kalimantan/Sulawesi 7-10 days, Papua 10-14 days. All machines are crated in wooden frames with transport insurance; after port arrival our logistics partner delivers to your address.
#3 Tracking Guide Public Logistics Time
Hello, your goods have been shipped, tracking number: {tracking number}. How to track: enter the number on the JNE website or app for real-time updates; for sea freight I will proactively update the position weekly. If it exceeds the estimated time, send me the number and I will chase it immediately.
#4 Customs Clearance & Form E Public Logistics Time
Hello, our machines are imported from China with formal customs clearance: we provide the Form E certificate of origin for ASEAN tariff preferences, and import duty plus VAT are on us. You receive fully cleared stock — no customs procedures needed on your side.