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全渠道统一收件箱

网页聊天 / WhatsApp / Instagram / Facebook / TikTok / Telegram / 邮件 · 七渠道统一闭环
zh-CN id-ID en-US
TEST_SIMULATOR 测试模拟器演示模式：所有渠道均为本地测试模拟器，未连接任何真实 WhatsApp/Instagram/Facebook/TikTok/Telegram/邮件服务；回复只写入本地模拟库，不真实外发。
全部售前售后
全部渠道网页聊天WhatsAppInstagramFacebookTikTokTelegram邮件

收件箱 (25)

TETEST-UI-d877ce04🟢 WA售后高请给我赔偿，我要退款新客户 · 暂无采购历史TETEST-FS-d877ce04✈️ TG售后低halo apa kabar, ada stok?新客户 · 暂无采购历史TETEST-WEB-d877ce04💬 网页售前中berapa harga tinta DTF white 20 liter?新客户 · 暂无采购历史TETEST-EM-d877ce04✉️ 邮件售后高I demand a refund and compensation for the damaged order新客户 · 暂无采购历史TWTest WA Customer d877ce04🟢 WA售后低打印机堵头了，需要维修1笔订单 · 累计Rp 2.850.000 · 回头客TETEST-UI-6228c249🟢 WA售后高请给我赔偿，我要退款新客户 · 暂无采购历史TETEST-FS-6228c249✈️ TG售后低halo apa kabar, ada stok?新客户 · 暂无采购历史TETEST-WEB-6228c249💬 网页售前中berapa harga tinta DTF white 20 liter?新客户 · 暂无采购历史TETEST-EM-6228c249✉️ 邮件售后高I demand a refund and compensation for the damaged order新客户 · 暂无采购历史TWTest WA Customer 6228c249🟢 WA售后低打印机堵头了，需要维修1笔订单 · 累计Rp 2.850.000 · 回头客TETEST-UI-c63ce64d🟢 WA售后高请给我赔偿，我要退款新客户 · 暂无采购历史TETEST-FS-c63ce64d✈️ TG售后低halo apa kabar, ada stok?新客户 · 暂无采购历史TETEST-WEB-c63ce64d💬 网页售前中berapa harga tinta DTF white 20 liter?新客户 · 暂无采购历史TETEST-EM-c63ce64d✉️ 邮件售后高I demand a refund and compensation for the damaged order新客户 · 暂无采购历史TWTest WA Customer c63ce64d🟢 WA售后低打印机堵头了，需要维修1笔订单 · 累计Rp 2.850.000 · 回头客TETEST-UI-d8cd8760🟢 WA售后高请给我赔偿，我要退款新客户 · 暂无采购历史1TETEST-FS-d8cd8760✈️ TG售后低halo apa kabar, ada stok?新客户 · 暂无采购历史TETEST-WEB-d8cd8760💬 网页售前中berapa harga tinta DTF white 20 liter?新客户 · 暂无采购历史TETEST-EM-d8cd8760✉️ 邮件售后高I demand a refund and compensation for the damaged order新客户 · 暂无采购历史TWTest WA Customer d8cd8760🟢 WA售后低打印机堵头了，需要维修1笔订单 · 累计Rp 2.850.000 · 回头客TETEST-V48-FEISHU-9e3550e5✈️ TG售前低halo apa kabar新客户 · 暂无采购历史TETEST-V48-WEB_CHAT-9e3550e5💬 网页售前低halo apa kabar新客户 · 暂无采购历史TETEST-V48-EM1-9e3550e5✉️ 邮件售后高I request a refund and compensation for SO-TEST新客户 · 暂无采购历史TETEST-V48-WA1-9e3550e5🟢 WA售后低打印机堵头怎么办，需要维修新客户 · 暂无采购历史TETEST-V48-WA1-4acdf42c🟢 WA售后低打印机堵头怎么办，需要维修新客户 · 暂无采购历史

渠道总览

从左侧选择会话开始处理

💬 网页 网页聊天5 会话 · 0 未读berapa harga tinta DTF white 20 liter?🟢 WA WhatsApp10 会话 · 1 未读请给我赔偿，我要退款📷 IG Instagram0 会话 · 0 未读暂无消息👍 FB Facebook0 会话 · 0 未读暂无消息🎵 TT TikTok0 会话 · 0 未读暂无消息✈️ TG Telegram5 会话 · 0 未读halo apa kabar, ada stok?✉️ 邮件 邮件5 会话 · 0 未读I demand a refund and compensation for the damaged order

联系人 (25)

来自会话列表的去重客户（演示数据）

TETEST-UI-d877ce04
TEST-UI-d877ce04🟢 WA
TETEST-FS-d877ce04
TEST-FS-d877ce04✈️ TG
TETEST-WEB-d877ce04
TEST-WEB-d877ce04💬 网页
TETEST-EM-d877ce04
TEST-EM-d877ce04✉️ 邮件
TWTest WA Customer d877ce04
PT Test Omnichannel · TEST-WA-d877ce04🟢 WA
TETEST-UI-6228c249
TEST-UI-6228c249🟢 WA
TETEST-FS-6228c249
TEST-FS-6228c249✈️ TG
TETEST-WEB-6228c249
TEST-WEB-6228c249💬 网页
TETEST-EM-6228c249
TEST-EM-6228c249✉️ 邮件
TWTest WA Customer 6228c249
PT Test Omnichannel · TEST-WA-6228c249🟢 WA
TETEST-UI-c63ce64d
TEST-UI-c63ce64d🟢 WA
TETEST-FS-c63ce64d
TEST-FS-c63ce64d✈️ TG
TETEST-WEB-c63ce64d
TEST-WEB-c63ce64d💬 网页
TETEST-EM-c63ce64d
TEST-EM-c63ce64d✉️ 邮件
TWTest WA Customer c63ce64d
PT Test Omnichannel · TEST-WA-c63ce64d🟢 WA
TETEST-UI-d8cd8760
TEST-UI-d8cd8760🟢 WA
TETEST-FS-d8cd8760
TEST-FS-d8cd8760✈️ TG
TETEST-WEB-d8cd8760
TEST-WEB-d8cd8760💬 网页
TETEST-EM-d8cd8760
TEST-EM-d8cd8760✉️ 邮件
TWTest WA Customer d8cd8760
PT Test Omnichannel · TEST-WA-d8cd8760🟢 WA
TETEST-V48-FEISHU-9e3550e5
TEST-V48-FEISHU-9e3550e5✈️ TG
TETEST-V48-WEB_CHAT-9e3550e5
TEST-V48-WEB_CHAT-9e3550e5💬 网页
TETEST-V48-EM1-9e3550e5
TEST-V48-EM1-9e3550e5✉️ 邮件
TETEST-V48-WA1-9e3550e5
TEST-V48-WA1-9e3550e5🟢 WA
TETEST-V48-WA1-4acdf42c
TEST-V48-WA1-4acdf42c🟢 WA

管理

Human-Gate 待批队列 (1)

ID证据要求操作者操作
ogate-02e9504926c2high_risk:financesimulator_connector

审计日志

ts操作者actionresult
2026-07-20T12:36:18boss_local_stagingapprove_gateapproved_executed
2026-07-20T12:36:18boss_local_stagingsend_outboundsent_simulator
2026-07-20T12:36:17boss_local_stagingapprove_gateapproved_executed
2026-07-20T12:36:17boss_local_stagingsend_outboundsent_simulator
2026-07-20T12:36:11boss_local_stagingapprove_gateapproved_executed
2026-07-20T12:36:11boss_local_stagingsend_outboundsent_simulator
2026-07-20T09:48:33simulator_connectorreceive_messagehuman_gate_blocked
2026-07-20T09:48:30simulator_connectorauto_replysent_simulator
2026-07-20T09:48:30simulator_connectorsend_outboundsent_simulator
2026-07-20T09:48:30agent_01send_draftsent_simulator
2026-07-20T09:48:30agent_01send_outboundsent_simulator
2026-07-20T09:48:30viewer_01send_draftrbac_denied

模拟收到客户消息

外部ID以 TEST- 开头视为测试号码，低风险消息将在模拟器内自动回复闭环