Anti Private-Chat / Anti Data-Theft Mechanism

On par with Shopee / TikTok shop-chat protection and strengthened: communication stays inside the platform, preventing off-platform deals and data leaks.

① Automatic Contact Masking (live in the chat window)

When a phone number, WhatsApp number, email or wa.me link appears in a conversation, the system automatically masks it as *** and shows a warning — on both the customer and staff sides.

Masking demo · raw input (simulated)

Halo kak, hubungi saya di +62 81234567890 atau wa.me/6281234567890, email saya budi.sales@gmail.com ya kak, transfer pribadi bisa.

Masking demo · actual platform rendering

Halo kak, hubungi saya di *** atau *** email saya *** ya kak, transfer pribadi bisa.

⚠ To protect transaction safety, contact details have been hidden by the platform (wa_link, phone, email)

② Violation Ledger (uc_msg_violations)

The moment staff attempt to send contact details, the system writes to the violation ledger and raises a warning bar on the boss monitor page; the ledger is append-only and never deleted.

③ Export Audit

Exporting customer data or conversations requires Human-Gate approval; approved export packages are automatically watermarked with exporter, time and purpose — all logged.

④ Copy Trail

Copying a customer's phone/address records who copied, which field, and when; contact lists are always shown masked (+62 812******90).

⑤ Screen Watermark

Sensitive pages such as Boss Monitor and Customer 360 carry a dynamic watermark of staff ID + time (demo at the bottom-right of this page), so screenshots can be traced to the responsible person.

Export/decrypt/key actions are all Human-Gate PENDING: buttons only render a pending state and are never really executed.