Boss Monitor · Company-wide Conversation Oversight
Boss-only oversight panel: staff conversation volume, violations and sensitive-word hits on one screen. Messages are retained permanently; every export/copy leaves an audit trail.
Messages Today
0
Active Staff
4
Total Conversations
64
Violations
4
Sensitive Hits
3
Staff × Channel Conversation Matrix
| Staff | WA WhatsApp | FB Facebook | IG Instagram | TT TikTok | WC 微信 WeChat | Customers Served | Msgs Today | Violations |
|---|---|---|---|---|---|---|---|---|
| cs_01 | 4 | 3 | 3 | 3 | 3 | 15 | 0 | 0 |
| cs_02 | 3 | 4 | 3 | 3 | 3 | 16 | 0 | 1 |
| cs_03 | 3 | 3 | 4 | 3 | 3 | 16 | 0 | 0 |
| cs_04 | 3 | 3 | 3 | 4 | 3 | 16 | 0 | 3 |
Top Staff × Customer Detail (by latest activity)
| Staff | Customer | Channel | Last Message |
|---|---|---|---|
| cs_04 | Yusuf Maulana UCCONV-0044 | TT | 21 Jul 2026 00:18 WIB |
| cs_01 | Rina Susanti UCCONV-0013 | IG | 20 Jul 2026 23:18 WIB |
| cs_01 | Agus Wijaya UCCONV-0053 | IG | 20 Jul 2026 23:09 WIB |
| cs_01 | Sinta Dewi UCCONV-0009 | TT | 20 Jul 2026 22:01 WIB |
| cs_01 | Wulan Septiani UCCONV-0029 | TT | 20 Jul 2026 21:22 WIB |
| cs_03 | Wulan Septiani UCCONV-0019 | TT | 20 Jul 2026 16:42 WIB |
| cs_01 | Sinta Dewi UCCONV-0057 | FB | 20 Jul 2026 15:58 WIB |
| cs_03 | Andi Kurniawan UCCONV-0063 | IG | 20 Jul 2026 15:37 WIB |
| cs_03 | Arif Budiman UCCONV-0003 | IG | 20 Jul 2026 14:19 WIB |
| cs_04 | Intan Permata UCCONV-0012 | FB | 20 Jul 2026 12:52 WIB |
| cs_04 | Toko Sablon Printing 487 UCCONV-0020 | WC | 20 Jul 2026 12:45 WIB |
| cs_04 | Bambang Sutrisno UCCONV-0056 | WA | 20 Jul 2026 11:48 WIB |
| cs_02 | Intan Permata UCCONV-0062 | FB | 20 Jul 2026 08:49 WIB |
| cs_03 | Toko Sablon Creative 465 UCCONV-0035 | WC | 20 Jul 2026 08:37 WIB |
| cs_02 | Rudi Hartanto UCCONV-0014 | TT | 20 Jul 2026 05:59 WIB |
⚠ Violation Log (staff attempted to share private contacts) (4)
| ID | Staff | Customer | Type | Content (masked) | Status | Time |
|---|---|---|---|---|---|---|
| VIO-0001 | cs_04 | UCCONV-0004 | Shared private phone | Halo kak, kalau mau harga lebih murah hubungi saya langsung di *** | 员工尝试发私人手机号引导线下（已打码） | Open | 21 Jul 2026 23:21 WIB |
| VIO-0002 | cs_04 | UCCONV-0012 | Shared WA link | Kak, chat saja di *** biar tidak kena potongan platform | 员工尝试发 wa.me 私链（已打码） | Open | 21 Jul 2026 23:21 WIB |
| VIO-0003 | cs_04 | UCCONV-0024 | Shared private email | Silakan kirim PO ke email pribadi saya *** | 员工尝试发私人邮箱（已打码） | Open | 21 Jul 2026 23:21 WIB |
| VIO-0004 | cs_02 | UCCONV-0038 | Shared private phone | Bisa WA ke nomor saya *** untuk pembayaran manual | 员工尝试留私人号收款（已打码） | Open | 21 Jul 2026 23:21 WIB |
Sensitive-word Hit Log (3)
| ID | Staff | Customer | Keyword | Context (masked) | Time |
|---|---|---|---|---|---|
| HIT-0001 | cs_02 | UCCONV-0006 | transfer pribadi | …minta transfer pribadi saja kak ***…（上下文已打码） | 21 Jul 2026 23:21 WIB |
| HIT-0002 | cs_02 | UCCONV-0018 | rekening pribadi | …ke rekening pribadi saya ***…（上下文已打码） | 21 Jul 2026 23:21 WIB |
| HIT-0003 | cs_02 | UCCONV-0030 | 线下交易 | …客户提议线下交易，员工已拒绝并按规范回复…（上下文已打码） | 21 Jul 2026 23:21 WIB |
Permanent Message Retention Statement
All cross-channel conversations and operation logs are retained permanently on the platform and cannot be deleted by staff. Exports, copies and screenshots leave an audit trail the boss can trace at any time.
View the full anti-private-chat / anti-data-theft mechanism →