Ticket Detail · TKRB-5A660811
New Tech Visit
AI 机器人转接客户 (SIM) · Jakarta · WhatsApp 628****00
Machine: AI Robot Handoff · Related order: - · Created: 24 Jul 2026 02:51 WIB
Customer issue
人工服务
AI classification & dispatch advice
Tech Visit Confidence 80%
V79 robot human-handoff keyword; PENDING dispatch, never auto-assign
Advance to next status → TriagedHandling timeline
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