Detail Tiket · TKRB-ID660816
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AI 机器人转接客户 (SIM) · Jakarta · WhatsApp 628****00
Mesin: AI Robot Handoff · Order terkait: - · Dibuat: 22 Jul 2026 02:06 WIB
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V79 robot human-handoff keyword; PENDING dispatch, never auto-assign
Maju ke status berikut → DitutupLini masa penanganan
STATUS_TRIAGED · system · 24 Jul 2026 01:40 WIB
Status advanced NEW -> TRIAGED (demo UI action)
Status advanced NEW -> TRIAGED (demo UI action)
STATUS_ASSIGNED · Budi Santoso · 24 Jul 2026 02:10 WIB
Status advanced TRIAGED -> ASSIGNED (demo UI action)
Status advanced TRIAGED -> ASSIGNED (demo UI action)
STATUS_ON_SITE · Budi Santoso · 24 Jul 2026 22:31 WIB
Status advanced ASSIGNED -> ON_SITE (demo UI action)
Status advanced ASSIGNED -> ON_SITE (demo UI action)
STATUS_RESOLVED · Budi Santoso · 24 Jul 2026 22:35 WIB
Status advanced ON_SITE -> RESOLVED (demo UI action)
Status advanced ON_SITE -> RESOLVED (demo UI action)