Ticket Detail · TKRB-G3661757
Triaged Tech Visit
AI 机器人转接客户 (SIM) · Jakarta · WhatsApp 628****00
Machine: AI Robot Handoff · Related order: - · Created: 24 Jul 2026 02:46 WIB
Customer issue
人工服务
AI classification & dispatch advice
Tech Visit Confidence 80%
V79 robot human-handoff keyword; PENDING dispatch, never auto-assign
Advance to next status → AssignedHandling timeline
STATUS_TRIAGED · system · 24 Jul 2026 22:35 WIB
Status advanced NEW -> TRIAGED (demo UI action)
Status advanced NEW -> TRIAGED (demo UI action)