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模拟数据 · Simulasi · Simulated — demo environment, no real customer actions

E-12 HOSON 汉森

Applies to: DTF(带平台/烘干加热机型) · Firmware: v2.3 - v3.1

What the customer sees

Platform or dryer not heating; E-12 shown.

Most likely causes (ranked)

45% Heating element damaged
30% Temperature sensor failure
25% Solid-state relay failure

4 steps the customer can do

1
Power off and visually check the element for blackening or bulging.
2
Check the controller's set value.
3
Photograph the error and controller reading.
4
Stop using heating and wait for a technician.

3 technician steps

1
Measure element resistance.
2
Replace sensor or SSR.
3
Check heating-circuit wiring.

3 customer prohibitions

🚫 Never touch heating elements.
🚫 Never replace the element yourself.
🚫 Never jumper the relay to force heating.

Related parts: 发热管 / 热电偶 / 固态继电器

Start step-by-step diagnosis from this code →Contact an online technician (Human-Gate PENDING)← Error Codes

High-risk actions enter the Human-Gate queue and are never auto-executed.