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模拟数据 · Simulasi · Simulated — demo environment, no real customer actions

E-10 EPSON 爱普生原装板

Applies to: 写真机(爱普生原装板) · Firmware: OEM v4.x

What the customer sees

E-10 after a head replacement: printhead not recognized.

Most likely causes (ranked)

50% Printhead model mismatched
30% Printhead cable poor contact
20% Printhead ID chip abnormal

4 steps the customer can do

1
Verify the printhead model matches the machine.
2
Power off and visually check cable seating (external only; do not remove the head).
3
Photograph the head label and the error.
4
Stop using it and wait for a technician.

3 technician steps

1
Verify head ID against the model whitelist.
2
Install a matching printhead.
3
Technician writes the head parameters.

3 customer prohibitions

🚫 Never hot-plug the printhead cable.
🚫 Never mix printhead generations.
🚫 Never scratch the head's circuit side.

Related parts: 喷头 / 喷头排线

Start step-by-step diagnosis from this code →Contact an online technician (Human-Gate PENDING)← Error Codes

High-risk actions enter the Human-Gate queue and are never auto-executed.