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模拟数据 · Simulasi · Simulated — demo environment, no real customer actions

E-07 HOSON 汉森

Applies to: DTF / 写真机(汉森板) · Firmware: v2.3 - v3.1

⚠️ Code E-07 means different things on different control systems — check yours:

What the customer sees

After power-on the carriage does not move or jitters; the screen shows E-07.

Most likely causes (ranked)

45% Rail obstruction / dirty encoder strip
25% Loose belt or skipped teeth
20% Carriage-board flat cable loose
10% Mainboard driver circuit failure

4 steps the customer can do

1
Power off, push the carriage gently end to end, clear rail obstructions and dried ink.
2
Wipe the encoder strip one-way with alcohol and a lint-free cloth.
3
Visually check the belt for slack, skipped or worn teeth.
4
Power off 10 minutes, then restart once and observe.

3 technician steps

1
Test the carriage board and driver signals.
2
Measure carriage-motor resistance.
3
Replace carriage board/motor if needed.

3 customer prohibitions

🚫 Never disassemble the carriage board or mainboard yourself.
🚫 Never hot-plug flat cables.
🚫 Never restart more than 3 times in a row.

Related parts: 光栅条 / 皮带 / 小车板 / 小车电机

Start step-by-step diagnosis from this code →Contact an online technician (Human-Gate PENDING)← Error Codes

High-risk actions enter the Human-Gate queue and are never auto-executed.