AI Aftersales Marketplace & Knowledge Center

System 9 · part-time technician onboarding · city-based coverage · solve customer aftersales online

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模拟数据 · Simulasi · Simulated — demo environment, no real customer actions

Step 2 · Choose the symptom

Current machine 🌀 Roll press

⚠️ Safety red lines (stop immediately and escalate if any of these occurs)
🚫 R1 Burnt smell / smoke / strange odor
🚫 R2 High voltage / exposed wires
🚫 R3 Printhead short-circuit risk
🚫 R4 Board removal required
🚫 R5 Firmware upgrade
🚫 R6 Parameter write
🚫 R7 Two rounds contradict
🚫 R8 Confidence too low
🔌 Won't power on🌡️ Not heating up📈 Temperature fluctuating

← Reselect machine