AI Aftersales Consult (local rule-matching demo)
AI matched answer (from knowledge base)
Troubleshooting Confidence 97%
UV under-curing: tacky ink & poor adhesion
1. Lamp life is ~1000-1500 hours; check the hour counter first.
2. Dusty reflectors cut energy 30%; wipe with alcohol monthly.
3. Energy strip <80% → slow 15% or raise lamp power one step.
4. Thick layers (white base) need two low-speed curing passes.
5. Still tacky → check for a half-lit lamp (ballast failure).
High-risk actions enter the Human-Gate queue and are never auto-executed.
Escalate to human agent (WhatsApp) · Pending boss approval · PENDING