AI Aftersales Marketplace & Knowledge Center

System 9 · part-time technician onboarding · city-based coverage · solve customer aftersales online

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模拟数据 · Simulasi · Simulated — demo environment, no real customer actions

AI Aftersales Consult (local rule-matching demo)

AI matched answer (from knowledge base)

Troubleshooting Confidence 97%

DTF print cracking after press / poor adhesion

1. 90% of cracking is under-curing: check tunnel temperature drop or excessive speed. 2. Moisture in the film → extend curing or slow 20%. 3. Press at 160-165°C for ≥15s with medium-heavy pressure. 4. Silicone-coated fabric repels ink — test a sample first. 5. Expired powder (>6 months) shifts melting point; replace the batch.

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High-risk actions enter the Human-Gate queue and are never auto-executed.

Escalate to human agent (WhatsApp) · Pending boss approval · PENDING