Galih Prakoso Open After-sale
FB Facebook · Jakarta Barat · +62 841******14 · Assignee: cs_02
Customer Summary · know this customer at a glance
A REPEAT DTF Sublimation
Past Orders
2
Total Spend
Rp 29.100.000
Last Follow-up
9 Jul 2026
Follow-up To-do
Next follow-up 27 Jul 2026
Conversation Detail
Customer Printhead XP600 saya mampet, sudah direndam cairan cleaner tetap tidak keluar. Bisa servis?
Chinese meaning: 我的 XP600 喷头堵了，用清洗液泡过还是不出墨，能修吗？
AI draft · unsent Bisa kak. Teknisi kami bisa cek dulu via video call gratis. Kalau perlu ganti, printhead XP600 original Rp 4.850.000 sudah termasuk pasang dan kalibrasi. Kapan bisa ke workshop kami di Jakarta Timur?
AI Reply Draft (Indonesian)
AI drafted · editable · manual send by default
ID: Bisa kak. Teknisi kami bisa cek dulu via video call gratis. Kalau perlu ganti, printhead XP600 original Rp 4.850.000 sudah termasuk pasang dan kalibrasi. Kapan bisa ke workshop kami di Jakarta Timur?
ZH: 可以。我们的技术员可先免费视频检查。如需更换，XP600 原装喷头 Rp 4.850.000 含安装校准。您什么时候方便来雅加达东区维修点？
Sending to customers is a high-risk action: clicking only writes to the Human-Gate ledger (dcs_final_human_gate_ledger); nothing is really sent.