Message Archive & Permanent Retention
📜 Permanent Retention Statement
Every chat record in AIFENG Link (customers, technicians, staff, system notices) is kept permanently from the moment it is created and cannot be deleted by anyone; the boss can search and trace it at any time. A complete private-domain evidence chain prevents off-platform deals and disputes.
🗄️ Storage Policy
📝 Text Messages
Fully retained forever and searchable online, with no downgrading of any kind.
Online🖼️ Media Files
Photos / videos / voice / files are kept for 12 months; afterwards only metadata and thumbnail placeholders remain — evidence checks are unaffected.
12 months📦 Very Large Volume
Historical data is automatically packed into monthly archive packs, searchable from the archive center in seconds.
archive pack📊 Archive Stats
Total Messages
126
Online Storage
119
Archived
7
Archive Month
2026-06