Safety note: AI only drafts — it never sends to customers. Tapping 'Approve & Send' only enqueues the reply locally (status=pending); real sending stays with the pre-approved existing channel. Customer-send / price-change / publish / production-DB changes are forbidden.
✅ Approved · Enqueued
This draft is no longer pending; no duplicate queue entry was made.
⚠ Human-Gate: approval only enqueues as pending — nothing is really sent.