📁 Full Profile · Hendra Gunawan AF-C-00018
👤 Basic Info
| AIFENG ID | AF-C-00018 Marketing OPT-IN |
| Identity Type | Customer |
| City | 📍 Bandung |
| Segment | Repurchase Due |
| Craft Preference | UV Print |
| Last active: 16 days ago |
📇 Contacts (Masked)
📞Phone:+62882-****-8052VerifiedPrimary
🟢WhatsApp:+62879-****-3456VerifiedPrimary
✉️Email:h***@yahoo.comUnverified
🔒 Privacy: numbers and emails are masked per policy — the full plain values are never rendered on the page.
🔗 Cross-System Summary
🛍️ 1
Mall Orders
💬 3
Chat Sessions
🛠️ 2
After-Sales Tickets
📞 3
SCRM Follow-ups
🎨 1
POD Design Jobs
🏷️ 5
Need Tags
Rp2,710,000
Lifetime Spend
🕒 All-Channel Timeline (chats + orders + tickets)
🛠️ [After-Sales] After-sales ticket: 手机壳 color variance · reprint scheduled
2025-11-25 10:00 WIB
• [SCRM] Sales follow-up: bulk schedule confirmed
2025-11-21 12:00 WIB
• [SCRM] Sales follow-up: new catalog pushed
2025-11-20 19:00 WIB
🎨 [POD Design] AI design job: generated 35 马克杯 artworks (SIM)
2025-11-13 17:00 WIB
💬 [Messages] WhatsApp chat, 25 messages · confirmed 毕业纪念衫 artwork
2025-10-17 03:00 WIB
🗺️ [Map Import] Map import: Bandung-area merchant lead archived
2025-08-31 07:00 WIB
🛍️ [Mall Orders] Mall order T恤 x19 · paid Rp 513,000 · Rp513,000
2025-08-31 04:00 WIB
💬 [Messages] WhatsApp chat, 31 messages · asked 球衣 custom pricing
2025-08-22 10:00 WIB
• [SCRM] Sales follow-up: satisfaction revisit 5/5
2025-07-23 04:00 WIB
🛠️ [After-Sales] After-sales ticket: 球衣 color variance · reprint scheduled
2025-07-12 01:00 WIB
💬 [Messages] WhatsApp chat, 17 messages · confirmed 马克杯 artwork
2025-07-11 02:00 WIB
🏷️ Need Tag Cloud
Needs Design HelpEsports TeamSpeed-FirstRepeat BuyerBulk Buyer
📊 Marketing Value Score
SIM score: blends lifetime spend, order frequency, recency and tag heat, 0-100.
🤖 AI Next-Step Suggestion (SIM Placeholder)
What to send: Send a restock reminder matching their last category plus new same-craft recommendations
When to send: Send at 09:30 in the morning exactly 45 days after the last order
SIM generated