AIFENG DCS · Customer Data Core · Unified AIFENG ID

System 21 · one profile per employee/customer/technician/master · all-channel data collection · automated marketing profit center

Simulated data · 模拟数据 · Simulasi — all identities, contacts, chats and marketing figures here are demo data; AI suggestions are SIM placeholders; every marketing outreach runs only after boss approval.

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📁 Full Profile · Eko Prasetyo AF-C-00016

👤 Basic Info

AIFENG IDAF-C-00016 Marketing OPT-IN
Identity TypeCustomer
City📍 Semarang
SegmentRepurchase Due
Craft PreferenceUV Print
Last active: 7 days ago

📇 Contacts (Masked)

📞Phone:+62887-****-2301VerifiedPrimary
🟢WhatsApp:+62888-****-8683VerifiedPrimary
📸Instagram:@ek***Unverified

🔒 Privacy: numbers and emails are masked per policy — the full plain values are never rendered on the page.

🔗 Cross-System Summary

🛍️ 3
Mall Orders
💬 2
Chat Sessions
🛠️ 3
After-Sales Tickets
📞 1
SCRM Follow-ups
🎨 0
POD Design Jobs
🏷️ 5
Need Tags
Rp2,407,000
Lifetime Spend

🕒 All-Channel Timeline (chats + orders + tickets)

🛠️ [After-Sales] After-sales ticket: 马克杯 color variance · reprint scheduled
2025-12-26 10:00 WIB
[SCRM] Sales follow-up: satisfaction revisit 5/5
2025-12-19 05:00 WIB
🛠️ [After-Sales] After-sales ticket: 毕业纪念衫 color variance · reprint scheduled
2025-12-11 13:00 WIB
🛠️ [After-Sales] After-sales ticket: 帆布袋 color variance · reprint scheduled
2025-11-22 08:00 WIB
💬 [Messages] WhatsApp chat, 18 messages · asked 保温随行杯 custom pricing
2025-11-18 08:00 WIB
🛍️ [Mall Orders] Mall order 保温随行杯 x32 · paid Rp 2,054,000 · Rp2,054,000
2025-10-16 09:00 WIB
🛍️ [Mall Orders] Mall order 球衣 x12 · paid Rp 395,000 · Rp395,000
2025-09-22 09:00 WIB
🛍️ [Mall Orders] Mall order T恤 x18 · paid Rp 537,000 · Rp537,000
2025-09-07 08:00 WIB
🗺️ [Map Import] Map import: Semarang-area merchant lead archived
2025-08-31 07:00 WIB
💬 [Messages] WhatsApp chat, 14 messages · confirmed 马克杯 artwork
2025-08-26 14:00 WIB

🏷️ Need Tag Cloud

Campus GroupNeeds Design HelpNew CustomerRepeat BuyerTourism Souvenir

📊 Marketing Value Score

78

SIM score: blends lifetime spend, order frequency, recency and tag heat, 0-100.

🤖 AI Next-Step Suggestion (SIM Placeholder)

What to send: Send a restock reminder matching their last category plus new same-craft recommendations
When to send: Send at 09:30 in the morning exactly 45 days after the last order
SIM generated