📁 Full Profile · Fitri Handayani AF-C-00011
👤 Basic Info
| AIFENG ID | AF-C-00011 Marketing OPT-IN |
| Identity Type | Customer |
| City | 📍 Semarang |
| Segment | Churn-Risk Group |
| Craft Preference | Sublimation |
| Last active: 100 days ago |
📇 Contacts (Masked)
📞Phone:+62897-****-8777VerifiedPrimary
🟢WhatsApp:+62827-****-9837VerifiedPrimary
✉️Email:f***@yahoo.comVerified
🔒 Privacy: numbers and emails are masked per policy — the full plain values are never rendered on the page.
🔗 Cross-System Summary
🛍️ 3
Mall Orders
💬 4
Chat Sessions
🛠️ 1
After-Sales Tickets
📞 2
SCRM Follow-ups
🎨 1
POD Design Jobs
🏷️ 4
Need Tags
Rp2,098,000
Lifetime Spend
🕒 All-Channel Timeline (chats + orders + tickets)
💬 [Messages] WhatsApp chat, 20 messages · confirmed 马克杯 artwork
2025-12-28 23:00 WIB
• [SCRM] Sales follow-up: quote sent, awaiting reply
2025-12-22 16:00 WIB
🛠️ [After-Sales] After-sales ticket: 帆布袋 size exchange · awaiting warehouse
2025-12-17 18:00 WIB
🎨 [POD Design] AI design job: generated 32 亚克力立牌 artworks (SIM)
2025-11-20 17:00 WIB
💬 [Messages] WhatsApp chat, 38 messages · asked 球衣 custom pricing
2025-10-31 09:00 WIB
• [SCRM] Sales follow-up: repurchase-cycle reminder
2025-10-07 01:00 WIB
💬 [Messages] WhatsApp chat, 39 messages · asked 马克杯 custom pricing
2025-09-08 16:00 WIB
🗺️ [Map Import] Map import: Semarang-area merchant lead archived
2025-08-21 03:00 WIB
🛍️ [Mall Orders] Reorder 球衣 x5 · paid Rp 1,915,000 · Rp1,915,000
2025-08-16 09:00 WIB
🗺️ [Map Import] Map import: Semarang-area merchant lead archived
2025-08-03 07:00 WIB
💬 [Messages] WhatsApp chat, 18 messages · asked 球衣 custom pricing
2025-07-29 04:00 WIB
🛍️ [Mall Orders] Mall order 马克杯 x40 · paid Rp 863,000 · Rp863,000
2025-07-15 05:00 WIB
🛍️ [Mall Orders] Reorder 球衣 x13 · paid Rp 1,137,000 · Rp1,137,000
2025-07-14 02:00 WIB
🏷️ Need Tag Cloud
Bulk BuyerJersey FanTourism SouvenirCorporate Gift
📊 Marketing Value Score
SIM score: blends lifetime spend, order frequency, recency and tag heat, 0-100.
🤖 AI Next-Step Suggestion (SIM Placeholder)
What to send: Send a 'we miss you' coupon: 15% off above Rp 300.000 plus a one-tap reorder link of their last item
When to send: Trigger at 60 days inactive; send once only to avoid disturbance
SIM generated