📁 Full Profile · Rizky Firmansyah AF-C-00008
👤 Basic Info
| AIFENG ID | AF-C-00008 Marketing OPT-IN |
| Identity Type | Customer |
| City | 📍 Denpasar |
| Segment | Churn-Risk Group |
| Craft Preference | Sublimation |
| Last active: 149 days ago |
📇 Contacts (Masked)
📞Phone:+62885-****-6412VerifiedPrimary
🟢WhatsApp:+62850-****-7896VerifiedPrimary
✉️Email:r***@gmail.comVerified
📸Instagram:@ri***Unverified
🔒 Privacy: numbers and emails are masked per policy — the full plain values are never rendered on the page.
🔗 Cross-System Summary
🛍️ 2
Mall Orders
💬 3
Chat Sessions
🛠️ 1
After-Sales Tickets
📞 3
SCRM Follow-ups
🎨 0
POD Design Jobs
🏷️ 6
Need Tags
Rp1,135,000
Lifetime Spend
🕒 All-Channel Timeline (chats + orders + tickets)
• [SCRM] Sales follow-up: bulk schedule confirmed
2025-12-14 20:00 WIB
🛍️ [Mall Orders] Mall order 毕业纪念衫 x4 · paid Rp 1,148,000 · Rp1,148,000
2025-12-03 22:00 WIB
💬 [Messages] WhatsApp chat, 31 messages · asked 亚克力立牌 custom pricing
2025-11-02 10:00 WIB
🛍️ [Mall Orders] Mall order 保温随行杯 x39 · paid Rp 2,966,000 · Rp2,966,000
2025-10-25 14:00 WIB
💬 [Messages] WhatsApp chat, 21 messages · confirmed 球衣 artwork
2025-10-20 23:00 WIB
💬 [Messages] WhatsApp chat, 5 messages · confirmed 保温随行杯 artwork
2025-10-17 12:00 WIB
• [SCRM] Sales follow-up: quote sent, awaiting reply
2025-10-06 23:00 WIB
🛠️ [After-Sales] After-sales ticket: T恤 size exchange · awaiting warehouse
2025-08-15 03:00 WIB
🗺️ [Map Import] Map import: Denpasar-area merchant lead archived
2025-07-24 07:00 WIB
• [SCRM] Sales follow-up: quote sent, awaiting reply
2025-07-09 13:00 WIB
🏷️ Need Tag Cloud
Speed-FirstJersey FanNew CustomerTourism SouvenirRepeat BuyerFestive Gift
📊 Marketing Value Score
SIM score: blends lifetime spend, order frequency, recency and tag heat, 0-100.
🤖 AI Next-Step Suggestion (SIM Placeholder)
What to send: Send a 'we miss you' coupon: 15% off above Rp 300.000 plus a one-tap reorder link of their last item
When to send: Trigger at 60 days inactive; send once only to avoid disturbance
SIM generated