🛡️ Account Permission Matrix
12 roles × 26 systems with three-state grants: operate / visible / hidden. Inside and outside are fully isolated — merchants never see internal systems.
Permissions are demo configuration (SIM); server-side authorization prevails. High-risk actions always go through Human-Gate PENDING even when operable.
Internal Roles
External Roles
💬 Merchant CS Active Role
Operates ecosystem chat; sees store and custom tools
AI Toolbox
AI art, mockups and listings handled (SIM)
Data Center
Master tables, reconciliation and dashboards
After-sales Market
Repairs, knowledge base and tickets in one stop
Batch Workbench
Bulk uploads, repricing and job queues
Mall
Printers and consumables in one stop
Message Center
Unified inbox for every channel
Custom from Image
Fast quotes and samples from customer art
Category Templates
Ready-made category image sets in one tap
POD Custom Mall
Upload art and create exclusive products
AI Support Robot
7×24 smart answers with human handoff (SIM)
Partner Catalog
Shared partner stock and distribution
Boss Console
Approval center: high-risk actions await you
Node Canvas
Drag nodes to orchestrate custom flows
Technician Orders
Nearest dispatch first, remote jobs pay too
Parts Mall
Genuine parts and printheads, matched fast
Ecosystem Chat
Customers, advisors and technicians in one app (SIM)
WorkBuddy
Enterprise AI work assistant (SIM)
Recycle Zone
Trade in old machines and save on new ones
Cloud Catalog
HD catalogs, photos and video library
Fulfillment
Production queue, scan reporting and shipping
Map Lead Finder
Discover leads by area on the map
Finance & Tax
Invoices, tax and AR-aging reports
Device Portal
Device records, maintenance reminders and self-checks
Supply Chain
Purchasing, containers and inventory end to end
Marketing
Leads, tasks and growth daily reports
List & Reprice
Bulk listing and repricing (high risk, PENDING)